Smart Calls
Smart Calls takes the guesswork out of prospecting. NurtureCloud is able to surface the top leads in your database based on your client’s propensity. After a year in our network, we know that 1 in 3 Smart Call leads come to market in 90 days.
The future of Smart Calls is moving to a machine learning algorithm that is able to predict a call list of clients that 1 in 2 will come to market.
Optimise your prospecting with your highest propensity leads in the Smart Call list
Review interest creating remarks to ensure you have the latest market insights when talking to your prospects
Automated client nurturing with ActivePipe sends “Intent” to your Smart Call list
Recent sales and recent listings create automated call lists to promote your recent results to the property owners in your database
Easily manage and delegate your calls to internal teams or Concierge
Bulk SMS
Send magic 50 just listed/sold, pipeline, street and suburb text messages in just a few clicks!
Appraisals
Using NurtureCloud to manage your appraisals allows you to provide a seamless experience for your clients.
Automated workflows and reminders
Capture desktop and in person
Track your appraisals with the in app reporting
Simplified open homes
NurtureCloud’s app will provide an OFI experience with all the bells and whistles including an easy check-in experience, self check-in, mobile brochure, and "who am I?" pop up allowing you to profile the buyer in seconds and see their activity across the Ray White Group.
Seamless check in process
Easily create new contacts, while managing duplicates
Sync notes back to the contact record
Buyers can pre-register for inspections
SMS follow up with additional information for all visitors
Task management with to do list
Google calendar integration means you’ll never miss an appointment
Easily access your to do list from your mobile
Automatically completes prior tasks in workflows
Assign reminders to your team
Smart Buyer Match
Match the best possible buyers to your new (or potential) listing based on their activity and propensity across the Ray White Group.
Campaign Reports
Keep your client informed with a campaign portal available 24/7 with live data from portals, ActivePipe and social media. Plus, a weekly vendor report that's so easy to create, it'll save you hours!
Real-time performance insights
The in-app reporting in NurtureCloud gives you a full view of your business’s productivity so you can have better conversations with your team that are evidence based.
The prospecting reporting shows you the number of calls due, made, connections and appraisals booked.
The lost listings report makes it easy to identify what opportunities were missed - where they were, how they had been nurtured from your office, as well as a map and who they were lost to.
For offices or agents delegating calls internally or to Concierge, you can easily view the calls and outcomes of your campaigns in real-time.
Customer portal
NurtureCloud is the first platform to extend its capability to clients with a market leading “Vendor Portal” for customers to claim their property, see a price estimate for their home using a “Automated Valuation Model” (AVM) and current market trends.
In the future, this portal will provide your clients with complete transparency of their property journey, including the process from enquiry to appraisal, campaign marketing progress, vendor reporting and complete settlement process.
